COVID-19 Enhancements for our Guests*
Trinity University Dining is committed to the safety and well-being of students, employees and guests.We have implemented additional safety processes and protocols to help ensure the safety of our dining guests. In addition, we are updating menu programs and operational processes to promote guest confidence, and continuously deliver the standards that youhave come to expect from Trinity University Dining.
Focusing on Students’ Safety
Mabee Dining Hall - View our video on Entering Mabee
- 6 feet social distancing indicated with floor decals
- Self-swipe your Tiger Card upon entering the dining hall
- Self-service stations are now individually packaged for safety
- Limited seating indoors – 100 total seats
- Outdoor seating available on either side of building
- Mabee Hall is now cashless: Meal Swipes, Bonus Bucks, Tiger Bucks, Visa, American Express and MasterCard accepted
- No reusable cups/containers permitted, disposable to-go containers will be available
Other Dining Locations
- 6 feet social distancing indicated with floor decals
- No reusable cups/containers permitted
- All dining locations are now cashless: Meal Exchange, Bonus Bucks, Tiger Bucks, Visa, American Express and MasterCard accepted
- Menus have been reduced to most popular items to increase speed of service and decrease wait times
Dining Area Adjustments
- Face masks are required to be worn in all Trinity buildings, including dining locations until seated – disposable and reusable masks available for purchase at our PODs
- Limited seating in Mabee Dining Hall
- Strict control of occupancy limits – 50 seats on each side of Mabee Hall (100 total)
- Marked and spaced standing areas
- All dining locations will have sanitation stations to wipe seating areas and sanitize hands
Students-Only Dining Options:
- Mabee Dining Hall
- Steak ‘n Shake
- POD Mini Mart
Students, Faculty, and Staff Dining Options:
- POD Express
- The Commons Food Court: Freshii, Taco Taco Café, Revolve
- Einstein Bros. Bagels
- On the Fly*
- Tiger Press* (*On the Fly and Tiger Press food trucks will deployed in high traffic areas on upper campus)
Dining Options & Meal Plans FAQs
- Can students eat together on campus or will they have to eat in their rooms with their to-go food?
Small groups of students, preferably those in the same suite or circle, may eat together following appropriate guidelines in Mabee Hall. Tables with 2 chairs that are spaced 6' feet apart will be added in upper campus outdoor areas to offer more eating areas.
- How will the new health and safety guidelines affect dining?
All dining options on campus with the exception of the Skyline will be available (Skyline will be for faculty/staff only since the other options are off-limits for the fall). Mabee Hall will be segmented into two dining areas with an estimated capacity of 100 distanced seats for dine-in and provide to-go prepackaged meals as well. All of the other dining options will offer to-go food options only (no in-house seating) and beverages and have distanced lines and plexiglass shields between cashiers and diners. There will also be more outdoor seating for eating available around campus.
- Will there be any modification to the pricing of dining plans since all food will be carried out?
The approved meal plan prices will not be adjusted. Mabee Hall will be segmented into two dining areas with an estimated capacity of 100 seats for dine-in, so not all dining options are strictly limited to carry-out.
Communication and Student Engagement
- Social media is the ideal tool during this time of social distancing to discuss changes, new offerings, and virtual events and much more. Follow us for all dining news @TrinityUDiningon Instagram and Twitter!
- Bookmark www.trinityudining.com for menus and dining hours of operations
- We will have themed meals, national food holidays and limited time offers at Mabee Dining Hall
Evaluating Student Satisfaction
While COVID-19 continues to provide challenges for fall planning, we recognize the importance of receiving constant feedback from guests. We encourage guests to provide the positives and improvements by leaving comments on YourDiningVoice.com or our Mabee Hall comment board. We will respond in real time to address all feedback.
- Signage and graphics encouraging required spacing
- Established ‘traffic lanes’ to facilitate safe movement
- Use stanchions and floor markings for line spacing
- Limited table seating as per CDC guidelines
- CLEANING: Each location maintains a variety of tools and processes designed to ensure the highest levels of cleanliness are always maintained. Each associate has a Day-At-A-GlanceTool to guide them of specific cleaning requirements for every station and space.
- HIGH TOUCH CLEANING: Extra and frequent cleaning of all surfaces and items that are at higher risk of contamination (door handles, light switches, condiment stations, etc.).
- HAND HYGIENE:
- GUESTS: Increased availability of hand wash stations, hand sanitizer, ‘no-touch’ service options and targeted signage and communication to promote hand hygiene.
- EMPLOYEES: Substantial and ongoing hand hygiene training, an increased schedule of mandatory hand washing (every 20 minutes) and appropriate use of PPE (gloves).
Chemicals, Equipment & PPE
- CHEMICALS: Specified chemicals are designed specifically for food service environments. Diversey Quat-Sanitizer has the highest possible rating for efficacy. Every location also maintains an inventory of Oxivir TB Wipes, a CDC approved disinfectant for the pathogen treatment of spaces that have been exposed to the COVID-19 virus.
- EQUIPMENT: All equipment utilized in cleaning and sanitation, including dishwashers, glass cleaners, chemical dispensers, etc. are checked multiple times per day for correct temperatures, concentrations and functionality.
- PERSONAL PROTECTIVE EQUIPMENT (PPE): Ensures that all locations are properly equipped with the necessary PPE to ensure guest and employee safety - including gloves, masks, eye protection, thermometers, aprons/gowns, etc.
- VENDORS & SUPPLIERS: All vendors and suppliers must pass stringent safety and sanitation requirements to gain and maintain approval. Additional controls will be placed on vendor deliveries to ensure the safe transfer of all products.
- FOOD SAFETY: Standards for food receipt, storage, handling and preparation are very detailed and specific. Each step of the process is monitored and documented so that quality, temperature control, and contamination risks are managed at all times.
*Due to the fluid nature of COVID-19, this information is subject to change.